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1950's Customer
Service With a 21st Century Attitude
Many aspects of
our business have changed in the 21st Century. Today The
Thompson Group is a progressive Indiana insurance agency,
designing commercial insurance plans to suit all of your needs.
Today’s
technology helps us find fast answers and solutions for our
clients. What hasn’t changed: we still know your name, a real
person still answers the phone, and we still love to regularly
visit your home or business to talk face-to-face.
The Thompson Group was and is
built on two words -
Customer Service
Our management philosophy is and will continue to be "get the wrong people off the
bus, get the right people on the bus, and place these people in the right seats".
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The Thompson Group is a company with four cornerstones... |
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►Communication
►Documentation
►Education
►Follow-Up
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